Legal

Privacy Policy

How ChengetAI collects, uses and protects information across our website and enterprise platform.

Last updated: 2026. This is a template policy โ€” have it reviewed by legal counsel before publishing.

Who we are

ChengetAI Labs (Pvt) Ltd, based in Harare, Zimbabwe, provides enterprise AI software and services.

Information we collect

Contact details you submit via forms or WhatsApp (name, email, organisation, message); basic technical data such as browser type and pages visited; and, for customers, account and usage data required to deliver the service.

How we use it

To respond to enquiries, provide and improve our services, process orders, and meet legal obligations. We do not sell your personal information.

Customer data on the platform

Content you load into the ChengetAI platform remains yours and stays in your tenancy. We do not use your content to train shared models. Deployment model determines where data resides โ€” on-premises, private, hybrid or public cloud.

Security

We apply encryption in transit and at rest, role-based access control and audit logging. No system is perfectly secure, but we hold ourselves to enterprise standards.

Your rights

You may request access to, correction of, or deletion of your personal data. Contact us to exercise these rights.

Contact

Questions about this policy? Email hello@chengetailabs.co.zw or WhatsApp +263 78 445 7922.